Keeping Our Associates and Guests Safe

11/6/2020 Update:
We are proud to announce our new, state-of-the-art Air Filtration and Air Purification systems have been installed in our  Columbus, Ohio restaurants. Our NEW iWave Air Purification system, along with MERV Filters, will eliminate 99.4% of all airborne pathogens,  including viruses and COVID-19, making our indoor dining safer than ever.

6/30/2020 Update:
As an added measure of protection for our valued associates and guests, all Cameron Mitchell Restaurants, effective July 1, 2020, and until further notice, will be requiring guests* to wear masks or appropriate face coverings when entering and exiting our locations and in all common areas of the restaurant. As a reminder, our associates are also wearing masks in compliance with state and local guidelines. Guests may remove masks while seated at their tables. We are committed to doing what is needed to provide a safe dining experience and workplace, and we thank you for your understanding and cooperation.

*Some exceptions will be made for guests with medical conditions and for children under 2 years of age.

At Cameron Mitchell Restaurants, we’ve always made health and safety a priority. Assuring the well-being of our associates and guests and maintaining the highest standards for cleanliness and disinfection in our restaurants is our commitment.

We take very seriously our responsibility for opening our restaurants for service after the COVID-19 restrictions are lifted. To meet this obligation, we’ve established additional protection measures and trained our team in enhanced best practices for safety and sanitation. Our work has been guided by the specific recommendations of the Centers for Disease Control and Prevention, the US Food and Drug Administration, and state and local health departments. We have also engaged a recognized, national third-party expert to review and guide our safety and sanitation training protocol. Additionally, CMR recently collaborated with the experts at Cleveland Clinic through their AtWork program to develop guidelines and best practices for reopening.

While numerous actions are in place, the below provides an overview of the elements of our comprehensive program:

• Setting guidelines for all associates and managers related to proper cleanliness and personal practices, such as handwashing, face touching and the use of masks and gloves.
• Establishing wellness screenings for associates and others entering our home office and our restaurants, including temperature checks, and requiring associates who feel sick to remain at home.
• Training our team in updated protective programs and disinfection protocols, including high-touch surfaces, food preparation areas and shared public spaces.
• For those restaurants open for curbside carryout and delivery (where available), our associates will be in masks.

When our dining rooms reopen for guests, there also will be new health and safety processes and practices in place, including:

• Available hand sanitizer stations located near entry doors and restrooms;
• Removal of all bathroom amenities, such as lotion and mouthwash;
• Paper menus and increased use of disposable items;
• Socially-distanced seating in our outdoor and indoor dining spaces;
• Clearly marked zones for curbside carry-out order pick up;
• The use of masks by our associates;
• The use of iWave Air Purification Systems & MERV Filters to eliminate 94.4% of all airborne pathogens, including viruses and COVID-19.

As an added measure of protection for our valued associates and guests, all Cameron Mitchell Restaurants, effective July 1, 2020, and until further notice, will be requiring guests* to wear masks or appropriate face coverings when entering and exiting our locations and in all common areas of the restaurant. As a reminder, our associates are also wearing masks in compliance with state and local guidelines. Guests may remove masks while seated at their tables.

* Some exceptions will be made for guests with medical conditions and for children under 2 years of age.

Our program may vary slightly based on specific guidance of the states and local communities where we have locations, but we intend to deploy the strongest measures across our restaurants so that both our associate teams and our guests feel safe and confident in our operations.

We appreciate everyone’s patience, understanding and loyalty as we work to assure our well-recognized genuine hospitality in this new operating environment.

In partnership with the Ohio Restaurant Association and local public health officials, Cameron Mitchell Restaurants is committed to safely welcoming valued guests back into our restaurants and has reaffirmed this commitment by taking the Ohio Restaurant Promise. The Promise empowers our leadership team, associates and guests to take necessary precautions to protect the health and safety of all.

View the full promise